Alright, before you start freaking out, take a deep breath. Trust me, it's not as catastrophic as it seems. It's not like the internet police are going to toss you in the slammer if you've missed a few of these, but a miffed customer might put a dent in your [...]

Alright, so here's the thing. You've probably stumbled across the phrase "website sustainability" recently, unless of course you've been hiding under a rock (and let's face it, with the state of 2020, who could blame you?) When I quizzed my family about what they thought it meant, they mumbled something [...]

Well, well, well… Get ready for a shocker, my friend. Brace yourself because… size DOES matter! Oh, stop blushing! I'm talking about image sizes, silly! (What on earth did you think I was referring to?) The size of your images matters for three magic spells: The charm of user experience [...]

So your shiny new website is complete and you're ready for launch. But when exactly should you launch it? You might think it would be a Friday, people have the whole weekend free to check it out right? No. Tuesday is the best day for website launches. But before I [...]

So, we’ve had the discovery call and I’ve found out what you’re after. I’ve quoted you a price and you have decided I’m the little nerd you want building your new website for you. But what happens next? This post will help you understand the process of how we will [...]

Ever wonder how design wizards whip up a colour palette that's as eye-catching as a unicorn prancing through a meadow? Well, strap in, my friend. We're about to delve into the mystical world of colours and how to use 'em in your web design. First, think about the vibe you're [...]

So, you've got a WordPress site, and you're thinking "I need more hands on deck". Maybe you want a mate to knock out some blog posts, or you've hired a web wizard and you want to give them the keys to the kingdom - but not YOUR keys, of course! [...]

So, you've got a genius idea for a website and you're ready to show it off to the entire World Wide Web. But wait, how does it actually get on there? Unless you're on a platform like WIX or SquareSpace, you're going to need some web hosting. Let's break it [...]

Customer service is the bit everyone claims they're great at... right up until a customer actually needs something. Then suddenly it's tumbleweeds, excuses, and a support inbox that looks like a haunted house. Here's the truth: customer service is the first real human moment your business has with someone. It [...]