Is your website breaking the law?

Is your website breaking the law?

Before you panic, it’s not as bad as it sounds. Honest. It’s not like you’re going to be thrown in jail if you haven’t done any of these things but you might face a fine if a disgruntled customer decides to get uppity and report your website.

We all know running a business usually comes with legal requirements (submitting your taxes on time etc) But did you know your website has to obey the law too?

Ecommerce or electronic commerce is the trading of goods and services on the internet. But you knew that already. The rules for selling B2B and B2C are different. You may or may not have known that. But I’m not here to talk about the rules for each of those (I’ll cover that topic another time).

I’m not covering the rules on accessibility here (you can read about that in another blog post). I’m talking about the little required details needed on your website. The FSB website explicitly states you need the following information somewhere on your website.

  • Your business name (and trading name if you have one).
  • Your address (and registered address if this is different).
  • Contact email address.
  • Company registration number.
  • Any Trade or Professional Association memberships.
  • VAT number if you’re VAT registered.

The usual place for your address is in the footer section of your website, or on the contact page. If your main place of work is your home though you might not want that in such an obvious place (I can’t say I blame you, there’s some weirdos out there). But you need to have your address somewhere on your website, so where can you stick it? A lot of businesses choose to only have their address in the terms or privacy page and that’s fine (me, I’m one of those people).

Don’t have a terms or policy page? Ooops. You need these too. There’s other things you need to comply with as well and you can read about them in more detail on the FSB website.

Are you breaking the law with your website or are you squeaky clean? If you need some help implementing some of these things, just shout in my direction and I’ll be happy to help!